Frequently Asked Questions

Everything you need to know about your curly hair journey.

How do I know which products are right for my curl pattern?

We recommend taking our Curl Quiz or checking the product descriptions, where we categorize items by hair porosity and curl type (wavy, curly, or coily) to help you find your perfect match.

Are Fix My Curls products sulfate and silicone-free?

Yes, all our products are formulated without harsh sulfates, silicones, parabens, or drying alcohols to ensure your curls stay hydrated and healthy.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 15-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on products that have been opened or used.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your delivery address.

Can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.